About Me
My Mom was onto something when she said that I am a "fixer." It turns out that my clients think the same thing! They value my ability to bring order to chaos, my attentive listening skills, and my commitment to provide space so every voice gets a chance to be heard.
A strategic partner for achieving your goals
Nothing excites me more than to dive into the challenge of aligning teams around your next big idea for organizational success! As a seasoned HR consultant, I will be your partner to bring my wealth of experience coaching leaders and fostering team cohesion at one of the world's top and most respected brands.
My track record includes working with leaders at Disney in a myriad of diverse industries like: Entertainment, Hospitality, Hotels, Call Centers, Finance, IT, Zoos and Aquariums, Technology, Theme Parks, Corporate Partnerships, Credit Unions as well as in Non Profit Arts & Culture. Whether at an individual, organizational, or team-level scope, my services are diverse, and together we will craft a roadmap to propel you towards your goals.
Let's move your vision to a reality!
My Story
I have always been a hard worker, maintaining several jobs and volunteering at the same time throughout high school, college, and beyond. My experiences have been diverse in nature, and always led by a passion for people and understanding how behavior can impact others.
With a BA in Theatre, I have always had interest in the business side of the arts. With that creative lens and focus on people, the skills that I learned in theatre have provided me with the ability to read others, adapt in any situation and foster trusting relationships. Blending creativity with business acumen, I've honed skills on stage that translate into perceptive relationship-building approaches.
My HR journey has been a rich blend of experiences, from witnessing when initiatives miss the mark and leaders struggle, to standing as a trusted partner in leaders' successes. Consistently moved to larger scopes of responsibility and serving as a Senior Vice President in HR, I am recognized for my performance being in the top two percent of Cast Members at Walt Disney World. Passionate about giving back, I also have been honored to receive the President's Volunteer Service Award over 12 times. As a volunteer lecturer at the Rosen College of Hospitality Management and an active arts leader in the community and local government, I'm deeply invested in both education and the arts.
Whether in the dynamic world of Disney or the nonprofit arts sector, I bring a diverse foundation to support organizations of all sizes. Spending my career in an HR role with a world class creative company like Disney allowed me to align my passions into work that was a perfect match for me.
Let's transform challenges into triumphs together!
What i do for you
You know when top leadership struggles with prioritizing ideas and gets stuck developing an actionable plan that aligns the entire team around a common change agenda? Chances are that you have experienced the feeling that others are not joining in on your vision.
You desire a path forward by quickly establishing shared trust, leading with relationships and collaboration, and sidestepping the typical infighting and resistance that others experience. This is my approach.
I work with leaders who value the quality of the idea over ego and believe that collaboration is the only way to get there. You are here because you are a leader that needs a return on the investment of your efforts. I have learned this over thirty years of facilitating the sharing of ideas and thoughts and bringing groups together through high involvement exercises to make a good idea great.
When I work with you to follow this approach, the result is a highly inclusive process which allows you and your team to move from grey to clarity, and put order to chaos. Recognizing that every organization is different, and every culture is distinct, a strategy that worked for another organization or team does not work for all. I will work with you to build a customized approach that is built on reality, and engages the heads, hearts and minds of your team along the way.
The Ghost Light Inspiration
When starting my business, I knew the ghost light would be an important visual icon. The symbolism represented by the ghost light comes full circle for me through the multiple layers of significance that tie this light to my personal and professional passions.
What is The Ghost Light
What is The Ghost Light
Why The Ghost Light
Why The Ghost Light
Cultural Ghosts
Cultural & Behavioral Ghosts
Bring Ideas to Light
Bring Ideas to Light
What is the Ghost Light
What is a ghost light? Used on live performance stages, a ghost light is a small, single bare bulb, usually a floor lamp of some type, which illuminates the darkened stage throughout the night when a theater is closed or is unoccupied. It provides safety in a dark space that contains many potential hazards and hidden places – an orchestra pit, stage scenery, ropes, cables and uneven floors. The light also has an additional duty of warding off mischievous theatre ghosts that may come to play with theatre workers, performers and audiences.
Why The Ghost Light
From a consulting perspective, the ghost light symbolizes security, knowledge and safety – the safety that comes with illuminating the darkness, gaining knowledge by seeing what lays in the unspoken shadows, and security by providing the ability to see obstacles and pitfalls that may otherwise be hidden or out of view. The ghost light logo symbolizes my ability to create a safe space to bring light to organizations and helping creative executives discover what is unseen.
Cultural Ghosts
In terms of ghosts, while not typically considered part of organizational culture, ghosts can have impact on a business. A ghost in an organization can be symbolized by a strong personality that had a palpable impact (positive or negative) that still lingers and influences behavior and culture even though the individual is no longer with the organization. Others talk about this individual as if they are still walking the halls and impacting decisions or the organizational culture today.
Bring Ideas to Light
Unlock the power of the ghost light with Keith Smith Consulting. Just like the small, single bare bulb that illuminates the darkened stage, I bring safety, knowledge, and security to your organization. My approach shines a light on the unspoken shadows, revealing obstacles and pitfalls that may be hidden from view. By creating safe spaces and fostering collaboration, I help you discover what is unseen. Break free from the ghosts of the past and bring your ideas to light. Let's ignite your passion and excel together. Contact me today to start your journey.
Start Today!
Break the Cycle!
If you are expending your valuable time, creating frustration for yourself and your team, continually trying to get them aligned towards achieving the vision when they have a different perspective and get stuck, I can help!
Nothing excites me more than building relationships to develop and implement innovative approaches for the improvement and successful attainment of goals.
Let's Talk
Let's connect and chat about your current state. I am here to assist you and build meaningful relationships. It all starts with a conversation - completely free!
Share your situation, and I will provide the help you need.
Follow Me
Join my growing community so we can stay connected! No spam, just meaningful connections.